Reviews

Great content, great format, awesome Podcast

I have been listening to a lot of Customer Experience content in the last year due to a career move and I have to say that this is by far my favourite podcast. Adam and Michael are very refreshing to listening to, not only for the great content, but the format, the wrap up takeaways at the end makes it great to bring you back to the highlights of the episode and the quickfire rounds adds great dynamics to the experience.

Megu13
Dec. 11, 2019

So enjoyable!

I had such a wonderful time participating in this podcast. Both Adam and Michael are true professionals, and were so relaxed and pleasant to talk with. They have a great understanding of the customer experience subject as evidenced by their ability to show it in their interactions with me. I can’t wait to hear more!

sonyalacore
Jan. 18, 2019

Quality Insights delivered in a fun way

Was interviewed by them for the PODcast. Professionals. Had a lot of fun, while going deep on the content. Did not feel rushed to record it, they let the story take shape, and allowed the flexible agenda to take us where the story would lead. Awesome.

JackSFtoCampbell
Dec. 20, 2018

Approaching customer experience with the right mindset

The thing I love about this podcast, is that it delves into what it takes to create a winning customer experience wholistically across your organization. The topics discussed are relevant and 'real world' and so much of the advice I've gleaned from it is operational and implementable in my own work. Keep up the good work, Adam and Michael!

Steve Hopkins
Dec. 3, 2018

Awesome show, highly recommend!

Adam, Michael and their guests provide some incredibly actionable and compelling content on how to effectively grow your business through world-class CX. Highly recommend listening and subscribing to Customer Experience Leaders if you want the knowledge AND mindsets to build a brand customers flock to (and reach your overall business goals as a result)!

J. Barshop
Sept. 20, 2018

A must listen

The variety and depth of these podcasts make this a must subscribe and listen.

JSB79
Sept. 10, 2018

Great content!

I always learn something new from this podcast! They’ve got great guests, interesting range of topics/angles on CX and a fun format. Highly recommend!

Dewpoint Communications
June 2, 2018

Excellent CX podcast!

Adam and Michael have had some amazing guests who address various aspects of transforming your business to be more people-centric. They ask the thought-provoking questions that allow listeners to walk away with a solid direction for what needs to be done next.

CX Journey
May 19, 2018

The Best New CX Show!

It’s the only show I’m listening to right now. Awesome content, great personalities, and a high quality of production.

Eric P. Rhodes
May 10, 2018

Insights from around the world

Very impressive CX experts from a wide range of disciplines and companies from around the world - interviews are informative, substantive and engaging. I highly recommend for CEOs, CXOs and CMOs - or anyone who just wants to know what’s happening in the cutting edge of customer experience.

Champion1
Jan. 25, 2018

Excellent production value, great content, contender to NPR podcasts

CX Leaders brings some GREAT stories from their guests in a highly-produced, storytelling format. The production value rivals those from NPR. Fantastic job Adam

SteveStewartMe
Dec. 9, 2017

Customer Experience insights are valuable

Good show and solid CX advice from experienced pros

Bgilly50
Dec. 2, 2017

😁🔊

Hard to find good interviews like these!

Ryan M
Nov. 29, 2017

Enjoying the show

Good content if your role at work is CX related

Raygwater
Nov. 29, 2017

Refreshingly good!

Great to hear these Aussie guys killing it with a quality podcast. Well produced.

missaturp
Nov. 29, 2017